Waste and recycling services

Wiltshire Council provides efficient waste and recycling services for Wiltshire residents. As a resident, you will need a Witshire MyAccount login to use these services. If you require account assistance, including how to create an account, see our MyAccount frequently asked questions.

Please review the available service options below which will allow you to report issues, request a new bin, obtain information on bin collections, chargeable garden waste and our recycling centres.

You can also sign up to receive email alerts from us.

Find out more

• Waste collection calendar
• Waste service policy
• Translation and other formats
• Assisted collections
• Hazardous and clinical waste
• Large item reuse and collection
• Garden waste collections
• Household recycling centre permits

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• Leave feedback or submit an enquiry
• Make a complaint

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Report or request

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• A missed bin/container collection
• A bin that was not returned correctly
• A spilt waste incident
• A damaged bin/container
• Delivery of a new bin/container
• Request removal of an unwanted bin/container

Chargeable garden waste

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• Request or renew a chargeable garden waste collection
• Report a change of address

Additional services

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• Book to visit a household recycling centre
• Apply for a household recycling centre van or large trailer permit
• Request an assisted collection
• Cancel an assisted collection
• Request a larger bin/container
• Request a clinical waste collection
• Change a clinical waste collection