Please note, you will need to sign up to create an account or login to use these forms. Please keep your login details safe. For help creating an account see our create an account video or our create an account help guide.
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Report a missed bin/container collection
Report a bin that was not returned correctly
Report a spilt waste incident
Request delivery of a new bin/container
Request the repair or replacement of a bin/container
Request or renew a Chargeable Garden Waste collection service
Report a missing sticker
Report a change of address
Request a clinical waste collection
Request the removal of an unwanted bin/container
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Request an assisted collection
Cancel an assisted collection
Request a larger bin/container
Our policies
Leave customer feedback or make an enquiry
Make a complaint
Apply for an HRC vehicle permit.